Inspiring Resolve: Manage Conflict
There is no dispute among industry professionals that conflict is costing billions of dollars and the loss of valuable personnel. A major reason is that employees are not trained to handle conflict well.
Inspiring Resolve is a workshop that will help bring understanding to the reasons conflicts occur, and it will empower participants to manage conflict in natural and constructive ways that lead to resolution. People mastering this skill are of immense value to their organizations and to their families.
- Become aware of the “knee jerk” reactions that sometimes occur when conflict arises and discover which ones they tend to favor
- Identify why you “just can’t think” when intense conflict is occurring
- Acquire the ability to identify what kind of conflict is taking place
- Learn the tools to effectively resolve most conflict